Frequently Asked Questions
General
Cardeleine is an eco-friendly digital business card platform that provides companies with an intuitive and affordable way to create and manage their digital business cards and contacts.
Yes. Cardeleine is a completely digital solution that replaces paper business cards.
Yes. Cardeleine is a completely digital solution that replaces paper business cards.
Absolutely. From international corporations to freelancers and consultants who oversee their own business. Anyone can use the Cardeleine corporate platform to create and manage their own business cards.
Yes. Common tools such as Salesforce or SAP integrate seamlessly. Are you interested in individual integration into existing company processes? Please let us know.
Yes. Cardeleine makes it easy to swap contact details online or off by sharing a link or by scanning a QR code.
Cardeleine is GDPR compliant. All data is stored on servers located in Germany. Add your privacy policy to your own digital business card and enjoy sending a GDPR-compliant business card for the first time.
Pricing and Subscription
Cardeleine offers various paid plan.
Cardeleine Standard
First 30 days for free - try it before you buy it.
Annually EUR 19.90 per card
Monthly EUR 1.99 per card
Cardeleine Premium
First 30 days for free - try it before you buy it.
Annually EUR 39.90 per card
Monthly EUR 3.99 per card
Cardeleine Enterprise
Please contact us or request a demo to learn more about our Enterprise plan.
You can cancel your subscription at any time via your administration settings. Just click “Cancel Subscription” in the left menu.
No. Even without being a Cardeleine member, your contacts can still view and save your information.
Nope. There are no costs for new contacts accepting and saving your digital business card.
Upon signing up for Cardeleine, i.e. when receiving your first digital business card, you automatically have an account with all features - free for 30 days.
If you cancel your subscription within your trial period, you will be downgraded, and your subscription will become inactive.
You will be able to receive, save, and manage your contacts for some time, but you are not able to display your cards in your corporate identity.
Yes. Cardeleine is enterprise-friendly and lets you design, assign and manage an infinite amount of employee cards and accounts.
Basically everyone. However, Cardeleine works better when a single Admin is designated—someone like an HR partner or an office manager who can oversee and keep track of the accounts for every employee at the company.
Setup
1. Register - create a company profile.
If you need more than the Premium plan has to offer, please contact us.
All relevant employee data can be uploaded to Cardeleine directly from an Excel or CSV file.
Register your company at www.cardeleine.com and verify your account.
You can also show the QR code of your digital business card offline. However, a data connection is required to update the contacts and their details. All QR codes that you scan offline are saved and then displayed in your contacts as soon as your data network is active. This means that internet reception is not necessary when meeting your business partners.
Use
You will receive a verified digital business card from your company via email. Add Cardeleine to your home screen by clicking or tapping the embedded link and voila - you’re ready to send, swap, share and save contacts.
Cardeleine is a web app - optimized for mobile devices, it acts like an app on smartphones and tablets. You can install the Cardeleine web app as regular app from the web on any device. You do not need to visit any app store, just “Add to Homescreen” and you’re done.
Scanned digital business cards are automatically saved in your Cardeleine scans.
Wonder which Browser to use when working with Cardeleine? Cardeleine works best with the two most common browsers: Chrome and Safari. If, however you choose to use another browser here is a list which browser which can be used: Edge, Ecosia, DuckDuckGo, Opera, Brave, Vivaldi, Netscape Navigator, SlimBrowser, and AvantBrowser. If you have any more questions regarding which browser works best with your computer, make sure to contact your “Support Contact”.
What makes Cardeleine unique and different from other companies? Well not only does it offer a digital business platform but is completely CRM integrated, 100% waste free, and can be 24/7 accessible. Cardeleine enables a solution to become automatically an eco-friendly solution to communicate in a business environment.
Changing or update your plans will be no problem and can be changed within seconds. After updating your plans make sure to click on “Payment Methods” to change the payment method or by clicking “Billing” to make all necessary changes.
Are you happy with Cardeleine or have any feedback? We would be glad to hear what you have to say and what we can do to remain the best online platform for digital business cards. Click on the upper right figure and then click on “Send Feedback”. In the following text field, you will be able to write whatever you wish.
Curious of how you can scan and save a paper business card within seconds? Well with Cardeleine you can digitalize your business partners’ card without a physical interaction. Open your Cardeleine account and click on “Scanner” to take a snapshot of your new contact. With the fully integrated scanner function Cardeleine digitalizes all valuable information and saves the following information in your “Cardeleine Business Contact Wallet”.
After scanning a business card, the information is safely stored in your Cardeleine Business Wallet. You will have a 24/7 access to all your Business Contacts. When working with Cardeleine on your mobile phone, you can see in the palm of your hands all the possible functions. After scanning a business card, you have the option to “save to contacts” or “save to phone”.
With Cardeleine you can scan all Cardeleine QR Codes and all possible vCards that are printed on paper business cards. Simply by using the scanner app, take a snapshot and your contact information will be digitalized within seconds. All valuable information will be stored automatically in your “Cardeleine Business Contact Wallet”. All in one place.
Can’t find your answer? We’re here. Just send us a message by clicking the button or email us at support@cardeleine.com. We’ll get back to you as soon as possible.